Shipping Returns


1.All items must be returned unused and in original NEW CONDITION. Products must have all manufactures tags in place with original packing materials included.

2. All return requests must be made within 30 days of receipt of shipment.

3. No refund will be applied to shipments that are refused at the time of delivery. There are no exceptions to this policy.

4. All returns must be received back in the Phoenix-Tactical warehouse in Tennessee with in 7 days of receipt of the RMA Number.

5. All Sales are final on apparel and closeout/overstock items.

6.   A Return Merchandise Authorization (RMA) number will be issued from Phoenix-Tactical and must accompany all returns.  No refunds or store credits will be issued without an RMA Number.

7. Any order returned through no fault of Phoenix-Tacti al(such as size, color choice) will be charged a 15% restocking fee.  There are noexception to this policy.  All costs due to returns from error by Phoenix-Tactical or its manufacturers will be paid Phoenix-Tactical.

8. Customer shall be responsible for all shipping charges on orders returned or exchanged through no fault of Phoenix-Tactical or is manufacturers.

9. Address all returns to:, 705 Brentwood Drive, Maryville, TN 37804                                     

Our Newsletter


  Loading... Please wait...

Copyright 2018 | Sitemap |